The health and safety of our employees, customers and partners are paramount, which is why we at Seabourne Group closely monitor developments around the Corona virus.
We follow the general guidelines and instructions of the government and other authorities. Although the chance of bacteria and viruses being transmitted is minimal through our packages, scanners or tablets, we can understand the increasing concerns among our recipients. Of course we want to ensure that the packages are delivered correctly. The movement of goods is still open and without any restrictions. Seabourne and his partners operates therefore still as business as usual. Please be advised that we hear more and more that crossing borders will be a challenge.
Consignees will not be required to personally sign the ePOD device or hard copy document, but will be required to provide their name verbally to the delivery driver whereby the driver will include this on the delivery record. Whereby a customer refuses to provide their name, the consignment will not be left with them but fall under the ‘refused goods’ process.